(FAQ)
FREQUENTLY ASKED QUESTIONS
What does a private airport transfer mean?
A private transfer means your group only – no shared rides with other passengers. You are picked up directly at the airport and taken straight to your hotel with no extra stops.
Are your prices fixed?
Yes. All transfer prices are fixed per route and will not change due to traffic, waiting time, or flight delays. There are no hidden costs unless you request additional services (e.g. child seat).
How can I book my transfer?
You can book easily online via the booking form. Provide your flight details, number of passengers, and hotel name. A confirmation will be sent to your email.
When will I receive my booking confirmation?
After booking, we send a confirmation email usually within a few minutes. Check your spam/junk folder if you don’t see it.
What happens if my flight is delayed or changes?
We track your flight online. If your flight is delayed, your driver will still be ready when you arrive.
Where do I meet my driver at the airport?
Your driver will be waiting at the arrival exit with a sign showing your name. This ensures easy and stress-free pickup for first-time visitors.
What vehicles do you use?
We use clean, modern vehicles sized to fit your group comfortably. All vehicles are regularly serviced and maintained to the highest standards.
Can I request a child seat or booster seat?
Yes. Child seats and booster seats are available on request. Be sure to select this when booking so we can prepare the correct seat.
What is included in the price?
Airport pickup
Meet & greet with driver
Flight monitoring
Fixed transfer price
Additional options like child seat may be extra if requested.
Can I cancel or modify my booking?
Yes. Please contact us by email/WhatsApp to change or cancel your reservation.
How do I pay for my transfer?
Payment is made in cash to the driver at the end of the transfer.
You can pay in Euro (€) or Turkish Lira (₺)
No advance payment required
No credit card needed
This allows you to pay comfortably after you arrive at your hotel.
Can I travel with pets?
Yes, small pets are allowed if in a carrier. Please let us know when booking.